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The freeway system has failed because of too much demand; the transit system because of too little.
Stanley Hart and Alvin Spivak

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Community Heritage Group Services:

What We Do

CHG offers a wide range of services for communities, organizations, businesses, and others. From this page you can go directly to a specific Program area, or you can scan an alphabetical list of lectures and workshops. The Services page for each Program explains scheduling, pricing, and other logistical topics.

View lectures, workshops, and other services within this area:

  • Sense of Place – the "look and feel" of communities

  • Livability – the mixture of assets that make life enjoyable

  • Sustainability – a community’s size and growth patterns

  • Civic Tourism – using heritage and public engagement to build appropriate tourism

  • Public Trust – understanding and engaging the public


Community Heritage Group Services: Alphabetical List

If you’re not sure what Program category to search for a CHG service, it might be helpful to scan this alphabetical list of lectures and workshops. You can link from the titles here back to the appropriate Program area.

Lectures (30-90 minutes)

  1. CarTown USA. An overview of how our car-oriented culture affects livability. How communities and businesses are rethinking transportation to provide alternatives to auto dependency. Program: Livability

  2. The Challenge of Heritage Tourism. What is heritage tourism and why are communities getting into the business? Is there a downside to heritage tourism and how can you avoid it? Program: Civic Tourism

  3. Civic Tourism. An overview of how communities can design tourism programs that fully engage and benefit citizens, not just the usual corporate players in the hospitality industry. Program: Civic Tourism

  4. The Collapse of Civil Society. What is "civil society" and why have we seen it disappear in America? What has this meant for community-building? What groups are trying to reinvent civil society, and what tools are they using? Program: Public Trust

  5. Curb the "Boutique Town." Examines how out-of-control tourism can transform a place into a caricature of itself. How communities can take advantage of tourism spending, but not succumb to the quaint and pricey "Boutique Town" syndrome. Program: Livability

  6. The Cost of "Just More." What does it cost for communities to keep adding more and more? What are the hidden costs? Who pays? What are the alternatives? Program: Sustainability

  7. Engagement in the West. Examines why life in the American West is perhaps even more individualistic than elsewhere. How might this affect "place-making"? Program: Public Trust

  8. Is Sustainable Growth an Oxymoron? Considers how growth impacts the natural, economic, and social environments. Contrasts unfettered growth with strategic development. Program: Sustainability

  9. Nature and Economic Development. How nations, municipalities, and businesses are adopting "green" principles for economic benefit. Program: Sense of Place

  10. What Do We Mean By "Place"? The theory of place and its development in our national psyche. Why are "place-based" initiatives growing in popularity? Program: Sense of Place

Workshops (half- or full-day)

  1. Design Your Street. Mapping exercises that let participants "see" the results of designing street life around people – not the car. Applicable for suburbs as well as central cities. Program: Livability

  2. Donuts Are Empty Calories. Examines the economic, environmental, and social implications of the donut effect. Includes how regions can modify the typical patterns of suburban sprawl to create more connected communities. Program: Sustainability

  3. The Economics of Historic Preservation. Why it’s often less expensive to save old buildings than tear them down. How businesses are retrofitting historic structures for economic development. Program: Sense of Place

  4. Engagement Tools. Introduces and tests some of the nuts-and-bolts approaches to civic engagement that communities are using. Explains why heritage is key to encouraging more public participation. Program: Public Trust

  5. Find Your History. A model activity that illustrates how schools and museums, in particular, can engage the community to help uncover local stories. Program: Public Trust

  6. Finding "Place" in Your Town. Exercises that help participants uncover the built, natural, and cultural ingredients of "place." Program: Sense of Place

  7. No More Big Boxes: Best Practices Downtown. A review of how and why communities are reclaiming historic Main Street – for both residential and business purposes. Program: Livability

  8. Nurturing "Green" Economies. Looks at how towns are developing economically viable governmental and business policies that favor resource preservation over resource use. Overviews tax structures, subsidies, and creative enterprises that spur sustainable practices. Program: Sustainability

  9. Organic Tourism. Exercises that walk participants through the process of re-imagining "place-based" tourism as a focal point for town planning. How communities can use cultural, environmental, and built assets to position "place" at the center of their long-term planning. Program: Civic Tourism

  10. Preparing for Tourists. How do heritage sites design and market exhibits and other programs for tourists? How is this different from what they normally do? What do we mean by "authenticity"? How might communities that don’t have a museum plan for one? Program: Civic Tourism

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